User Guides and How-To Videos

Name: Secur-Tek, Inc.
Address: 809B Center Street, Apex, NC, 27502, US
Telephone: (919) 387-1800
Price range: $$

Short official videos and manuals for your Secur-Tek system: the ProSeries panel, the Total Connect 2.0 app, and First Alert video doorbells and cameras. Stuck? Call us and a real person will walk you through it.

First Alert ProSeries panel

Using your touchscreen panel

Arming for the night, arming when you leave, hands-free disarm with your phone, and Wi-Fi setup.

**Arm your ProSeries panel when you are staying home**Resideo Customer Support on YouTube

**Arm your ProSeries panel when you are leaving**Resideo Customer Support on YouTube

**Pair your phone for hands-free disarming**Resideo Customer Support on YouTube

**Connect your ProSeries panel to Wi-Fi**Resideo Customer Support on YouTube

Total Connect 2.0 app

Control everything from your phone

Arm and disarm, add family members, choose which alerts you get, and set scenes like "Leaving" or "Bedtime". Resideo's newer First Alert app can also arm and disarm ProSeries panels; Total Connect 2.0 users keep their app until Resideo moves them over.

**Arm and disarm with Total Connect 2.0**Resideo Customer Support on YouTube

**Create a new user in Total Connect 2.0**Resideo Customer Support on YouTube

**Set up Total Connect 2.0 notifications**Resideo Customer Support on YouTube

**Create scenes in Total Connect 2.0**Resideo Customer Support on YouTube

**Bypass a sensor in Total Connect 2.0**Resideo Customer Support on YouTube

**Customize the Total Connect 2.0 home screen**Resideo Customer Support on YouTube

Get the app: Total Connect 2.0 for iPhone · Total Connect 2.0 for Android. Your login comes from us; call if you need it reset.

First Alert VX1 video doorbell

Your video doorbell

Recorded clips, detection zones, lights and sounds, and Wi-Fi changes.

**VX1 doorbell: view recorded clips**Resideo Customer Support on YouTube

**VX1 doorbell: change video settings**Resideo Customer Support on YouTube

**VX1 doorbell: set up detection zones**Resideo Customer Support on YouTube

**VX1 doorbell: sounds and lights**Resideo Customer Support on YouTube

**VX1 doorbell: change the Wi-Fi**Resideo Customer Support on YouTube

**VX1 doorbell: general information**Resideo Customer Support on YouTube

First Alert VX3 outdoor camera

Your outdoor camera

Recorded clips, detection areas, spotlight and siren, and Wi-Fi.

**VX3 camera: view recorded clips**Resideo Customer Support on YouTube

**VX3 camera: video settings**Resideo Customer Support on YouTube

**VX3 camera: detection areas**Resideo Customer Support on YouTube

**VX3 camera: sounds and lights**Resideo Customer Support on YouTube

**VX3 camera: change the Wi-Fi**Resideo Customer Support on YouTube

**VX3 camera: general information**Resideo Customer Support on YouTube

Manuals

User guides and manuals

For older and current panels and keypads. Not sure which one you have? The model is usually printed inside the keypad door or on the panel.

Still stuck?

Talk to a Secur-Tek tech

Call (919) 387-1800 weekdays, 8am to 5pm, or send a service request and we'll schedule a visit.

Request service Book a tune-up

Quick fixes

Beeping keypad? Usually a low battery in a sensor or the panel. The display shows which one. See the battery guide above.
Tripped by accident? Enter your code to disarm. If the monitoring center calls, give your passcode.
Camera offline? Check that your router is on, then power-cycle the camera. Changed your Wi-Fi? Use the Wi-Fi videos above.